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Shipping & Returns

Return Policy

We sell high quality products with warranties and support. All products are new unless otherwise marked. Due to the nature of electrical products, it is not feasible for us to take returns and give refunds. We are not the Home Shopping Network or Amazon. Thank you for your understanding. Please be sure of your purchase by asking questions if necessary. We will be happy to advise you and recommend a product based on your requirements. We appreciate your business.

Shipping Policy

Please allow 48 hours for order processing (may be longer during peak periods).

Stocked Items: Most products are in stock. If we don't have local stock, products are readily available from the distibutor, but there will be an additional lead time of 3-5 days and may be drop shipped. You will be notified if it takes longer than 48hrs to ship. Products that can not be shipped within a week are not shown.

Orders are shipped by UPS or USPS. The shopping cart will usually offer several shipping options depending on the product.

Electric Bikes are shipped by trucking companies for domestic orders and takes 7-10 days. The flat rate charge will be the only option shown. Please put ebikes on a separate order from other products.

Small items can be shipped by the Post Office or UPS domestically and internationally. Motor kits can be shipped internationally by the Post Office to most countries. Ebikes are only shipped to the continental U.S.